FAQ

Shipping Duration

The shipping duration varies based on the shipping methods. Here are the estimated shipping durations.



International Courier:

Expected delivery within 7-10 days after dispatch.



Freight Forwarding:

– Air Transport: Expected delivery within 3-5 days after dispatch.

– Sea Transport: Expected delivery approximately 40 days after dispatch.


The above durations are for reference only. If you have any questions about the shipping duration, please feel free to contact customer service.

You can purchase with US dollars or Euros.

If you need a refund after receiving the product, please submit a refund request. Please note that the request can only be submitted after you confirm the receipt. After the request is submitted, we will confirm the relevant information and details of the request with you. Upon receiving the returned products, we will assess them. If the products are confirmed undamaged and resalable, we will refund you accordingly (for returns not caused by quality issues, you are solely responsible for the return shipping costs).

Returned products falling under the following conditions will be deemed non-resalable:


1. The products are not the ones previously dispatched by us.

2. Surface damage, missing labels, lost parts, functional damage, or cannot be directly resold.